Powering your workflows

Elevate your ServiceNow user management with the Impersonate This User Tool ! Designed for users with the "impersonator" role, this versatile UI Action—available as both a Form Link and List Context Menu—makes impersonating a user a breeze. With a simple click, a confirmation modal ensures intentional action, then seamlessly redirects to the impersonated user’s homepage with a full page refresh. Perfect for admins and support teams, this tool simplifies troubleshooting and us

Streamline your ServiceNow operations with the Execute Now and Return UI Action ! This simple yet powerful UI Action on the Scheduled Job...

Transform your ServiceNow list management with the "Update Query with Selected Record(s)" Context Menu Tool ! This essential tool empowers users to quickly isolate specific records in a list view, making tasks like exporting or analyzing data a breeze. No more struggling with complex "Show Matching" or "Filter Out" operations—simply select the records you need, and this tool reloads the list view to display only those records, while preserving any fixed queries. Designed for

Elevate your ServiceNow list management with the Update Query WITHOUT Selected Record(s) Context Menu Tool! This powerful tool is the perfect companion for users who need to quickly exclude specific records from a list view without the hassle of complex filtering. Whether you're preparing data for export or focusing on a subset of records, this tool lets you remove selected records with a single click, reloading the list view instantly while preserving any fixed queries. Say

Dive deeper into your ServiceNow form configurations with the "Show Form Record(s)" UI Action —a perfect companion to the "Show Form...

Elevate your ServiceNow Service Portal page testing with the Try It - Select a Portal UI Action! Designed for Service Portal pages, this...

Discover a smarter way to test catalog items in ServiceNow with the Try It Again - Portal UI Action! Unlike the out-of-the-box "Try It"...

Unlock deeper insights into your ServiceNow form layouts with the "Show Form Sections" UI Action —a perfect companion to the "Show Form...

Enhance your ServiceNow testing capabilities with the "Show in a Portal" UI Action —a powerful global tool for admins! This form and list...

Simplify your ServiceNow experience with the "Show My Personalized List Views" UI Action —a handy companion to the "Show Form Sections"...

Streamline your ServiceNow variable setup with the "Set Value from Label" UI Action —a productivity gem in the Developer Toolbox series! Alongside tools like "Set Name from Question", "Set Name from Source Table", and "Set Value from Text", this UI Action automatically sets the Value field to a lowercase version of the Label field, prefixes it with the Dependent value (if applicable), and replaces special characters with underscores. Perfect for developers who need consistent

Supercharge Your ServiceNow Workflow with the Add Multiple Question Choices Tool! Say goodbye to the tedious task of manually adding choices to your ServiceNow Catalog Item Select Box variables! Our electrifying Add Multiple Question Choices Tool—a powerful UI Action and UI Page combo—will revolutionize how you manage choices, saving you time, boosting productivity, and making your workday a breeze. Imagine this: you’ve got a list of choices in an Excel spreadsheet, and inst

The "Try It" Tool for Database View  is a practical enhancement to the out-of-the-box "Try It" Related Links UI Action in ServiceNow. If you work with Database Views and want a smoother, more efficient way to test and tweak them, this tool is designed with you in mind. You'll wonder how you lived without it! Here’s everything you need to know about it: What It Does Unlike the standard "Try It" feature, which validates your Database View and opens it in the current window, th

Sometimes, you need a new Database View in ServiceNow that’s just a tweak away from one you already have. Instead of building it from the...

ServiceNow administrators often need to manage choice lists —dropdown menus that provide predefined options for fields like "Priority" (e.g., "High," "Medium," "Low") or "Category." Adding or updating these choices one by one can be a slow, click-heavy process. The Add Multiple Choice List Items  tool, available in the Altorra PowerClick Toolkit , solves this by allowing admins to add multiple options to a choice list in one go, significantly reducing time and effort.   How t

Initial Installation Please follow these instructions to install the PowerClick Toolkit onto your set of instances. Step 1: Access Retrieved Update Sets Log in to the lowest instance in your ServiceNow instance hierarchy as an administrator. Navigate to Retrieved Update Sets . Step 2: Import the PowerClick XML File In the "Retrieved Update Sets" list, locate and click the related link "Import Update Set from XML"  at the bottom. Click Choose File , select the PowerClick Tool

The Set Event Name tool is a handy UI Action designed to simplify the process of selecting an Event for your Notification or Script Action forms, and it's available in the Altorra PowerClick Toolkit . Let’s break down what it does and why it’s valuable to users like you. The Problem It Solves Normally, when you need to pick an Event for the "Event name" field on these forms, you’re stuck with a basic drop-down list that includes every record from the Event Registry table. Th

This tool can be found in our   PowerClick Essentials ,  available FREE to the ServiceNow Community. Here is the "Switch to List View" tool. You will wonder how you lived without it!  It's a "Form context menu" UI Action that simply switches to the list view for the table, and filters the list to only display the current record.  It's useful, for instance, when you need to see or modify a field that is not, for whatever reason, displayed on the form view.  You can personaliz

This tool can be found in our   PowerClick Essentials ,  available FREE to the ServiceNow Community. When you are configuring a drop-down...

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community. When creating or modifying Catalog items or Variable Set Variables, an Order number is assigned to each item.  If there is a need to insert additional, or re-order them, users must individually and manually change each number, making the task tedious and lengthy. With the PowerClicks Toolkit Essentials Reorder Variables tool, you can re-number any selected number of items in a