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Update Query WITH Selected Record(s)

Transform your ServiceNow list management with the "Update Query with Selected Record(s)" Context Menu Tool! This essential tool empowers users to quickly isolate specific records in a list view, making tasks like exporting or analyzing data a breeze. No more struggling with complex "Show Matching" or "Filter Out" operations—simply select the records you need, and this tool reloads the list view to display only those records, while preserving any fixed queries. Designed for all users, this intuitive feature streamlines your workflow and ensures you can focus on the exact records you need. Take charge of your lists and boost productivity today!


This tool does the opposite of Update Query WITHOUT Selected Record(s).


User Guide


Overview

The "Update Query with Selected Record(s)" tool is a context menu action in ServiceNow that allows users to filter a list view to show only specific records. It updates the query to include only the selected records (or the record right-clicked on if none are selected) and reloads the list, while maintaining any fixed queries. This tool is accessible to all users and simplifies the process of isolating records for further actions like exporting or analysis.


Steps to Use


1. Navigate to a List View

  • Log in to your ServiceNow instance.

  • Open a list view (e.g., a list of incidents, tasks, or custom table records).


2. Select Records to Include

  • Check the boxes next to the records you want to keep in the list view.

  • If no records are selected, the tool will use the sys_id of the record you right-click on in the next step.


Query select

3. Access the Context Menu

  • Right-click on any record in the list (or on the list header if you’ve selected multiple records).

  • In the context menu, locate and click Update Query with Selected Record(s) (ASI).


4. Reload the List View

  • The list view will automatically reload with a new query that includes only the selected records (or the right-clicked record if none were selected).

  • The query will be updated to include a condition like Sys ID is one of <selected_sys_ids> for the included records.

  • Any existing fixed queries in the list view will be preserved.



Query select

Notes

  • If no records are selected, the tool will include the sys_id of the record you right-clicked on to open the context menu.

  • The tool maintains any fixed queries in the list view, ensuring your base query remains intact.

  • This action is available to all users, as no specific conditions are set on the context menu.

  • The tool updates the query but does not permanently modify the records—it only adjusts the list view.



If you still have any questions, comments, or need any support, please reach out to us, by visiting https://www.altorra.com/support


Be sure to also explore the other powerful tools in the PowerClick Toolkit Essentials, along with our other exceptional products, designed to streamline your daily tasks, boost efficiency, and save you valuable time.

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