Powering your workflows

Elevate your ServiceNow user management with the Impersonate This User Tool ! Designed for users with the "impersonator" role, this versatile UI Action—available as both a Form Link and List Context Menu—makes impersonating a user a breeze. With a simple click, a confirmation modal ensures intentional action, then seamlessly redirects to the impersonated user’s homepage with a full page refresh. Perfect for admins and support teams, this tool simplifies troubleshooting and us

Streamline your ServiceNow operations with the Execute Now and Return UI Action ! This simple yet powerful UI Action on the Scheduled Job...

Transform your ServiceNow list management with the "Update Query with Selected Record(s)" Context Menu Tool ! This essential tool empowers users to quickly isolate specific records in a list view, making tasks like exporting or analyzing data a breeze. No more struggling with complex "Show Matching" or "Filter Out" operations—simply select the records you need, and this tool reloads the list view to display only those records, while preserving any fixed queries. Designed for

Elevate your ServiceNow list management with the Update Query WITHOUT Selected Record(s) Context Menu Tool! This powerful tool is the perfect companion for users who need to quickly exclude specific records from a list view without the hassle of complex filtering. Whether you're preparing data for export or focusing on a subset of records, this tool lets you remove selected records with a single click, reloading the list view instantly while preserving any fixed queries. Say

Dive deeper into your ServiceNow form configurations with the "Show Form Record(s)" UI Action —a perfect companion to the "Show Form...

Elevate your ServiceNow Service Portal page testing with the Try It - Select a Portal UI Action! Designed for Service Portal pages, this...

Unlock deeper insights into your ServiceNow form layouts with the "Show Form Sections" UI Action —a perfect companion to the "Show Form...

Enhance your ServiceNow testing capabilities with the "Show in a Portal" UI Action —a powerful global tool for admins! This form and list...

Sometimes, you need a new Database View in ServiceNow that’s just a tweak away from one you already have. Instead of building it from the...

The Set Event Name tool is a handy UI Action designed to simplify the process of selecting an Event for your Notification or Script Action forms, and it's available in the Altorra PowerClick Toolkit . Let’s break down what it does and why it’s valuable to users like you. The Problem It Solves Normally, when you need to pick an Event for the "Event name" field on these forms, you’re stuck with a basic drop-down list that includes every record from the Event Registry table. Th

This tool can be found in our   PowerClick Essentials ,  available FREE to the ServiceNow Community. Here is the "Switch to List View" tool. You will wonder how you lived without it!  It's a "Form context menu" UI Action that simply switches to the list view for the table, and filters the list to only display the current record.  It's useful, for instance, when you need to see or modify a field that is not, for whatever reason, displayed on the form view.  You can personaliz

This tool can be found in our   PowerClick Essentials ,  available FREE to the ServiceNow Community. When you are configuring a drop-down...

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community. When creating or modifying Catalog items or Variable Set Variables, an Order number is assigned to each item.  If there is a need to insert additional, or re-order them, users must individually and manually change each number, making the task tedious and lengthy. With the PowerClicks Toolkit Essentials Reorder Variables tool, you can re-number any selected number of items in a

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community.   ServiceNow has a built-in capability,...

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community. Here's a pretty simple and useful addition to the "System Mailboxes" Application - three "All" Modules:   Each of the new modules will display all  the emails from today , from each respective Category.  The Modules’ Type field is set to "List of Records" on the Email [sys_email] table and will show the following emails: in all mailboxes (Combination of all system mailboxes) Emai

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community.   The Add or Remove Role  tool makes it...

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community.   This tool gives users the ability to quickly see the changes to a Catalog item, in a separate browser window, keeping it within the regular user interface (NOT a Portal). ServiceNow provides an Out-of-Box Try it UI Action, but with less restrictive conditions (must be active and user must have "catalog_admin" Role) and will render the item in the current page. The Enhanced “Tr

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community.   As a ServiceNow practitioner, you...

This tool can be found in our PowerClick Essentials , available FREE to the ServiceNow Community.   This tool enables you to easily add a...

If you've been struggling with a process at your organization and are thinking, "We really need to move this workflow to ServiceNow", you...