Grab Grouped Information

Altorra PowerClick Toolkit’s Grab Grouped Information, is a game-changer for anyone working with grouped data in List Views. Similar to the "GlideRecord Script" tools you might already know, it’s designed to make your job easier by quickly pulling out key details from your data—without the hassle of scripting or manual work.

The tool fits right into how you already work in ServiceNow. From any List View—like the "Incidents" module—group your data by a column (say, "Priority" or "Assigned to"), then use the context menu to grab the info. A popup window opens with the results, so you don’t have to leave your current screen or dig through menus. It’s intuitive and keeps your workflow smooth.

Here's how to use it:

Imagine you’re looking at a list of incidents in ServiceNow, grouped by "State." Normally, figuring out how many incidents are "New," "In Progress," or "On Hold" might mean running a report, writing a script, or counting records by hand. With this tool, you just group the list by "State," right-click, and select Grab Grouped Information (ASI) from the context menu.

Instantly, a popup shows you:

No extra steps, no coding—just the data you need, right away.

Plus, you get formatting options:

Include record counts: Check a box to see how many records match each value (e.g., 20 for "In Progress").

Add separators: Customize how values and counts are separated (like using a dash or comma).

Single-line option: Squeeze everything into one line if that’s what you need.

You can tweak the display to match your task—whether it’s a quick check or prepping data for a report.

Makes Data Work for You

Need to know how your incidents are stacking up? Or how many tasks are assigned to each team member? This tool gives you a snapshot of your grouped data—values and counts—in seconds. For example, a manager could spot 20 "In Progress" incidents and decide to shift resources, or a developer could see how many records share a specific value while troubleshooting. It’s actionable info, fast.

The tool comes in two parts, that work together perfectly:

Context Menu: Right-click in the List View to grab the grouped data—it’s right there where you need it, together with other Grouping functions.

Dedicated UI Page: The popup window that shows your results, complete with a "Copy" button to paste the info anywhere (emails, reports, chats).

This setup keeps things simple yet powerful, blending into ServiceNow without disrupting your day.

In short ,the Grab Grouped Information tool takes a common task—digging into grouped data—and turns it into a quick, painless process. It saves you time, simplifies your workflow, and gives you clear, usable insights with minimal effort. Whether you’re managing incidents, analyzing trends, or sharing updates, this tool has your back.

If you still have any questions, comments, or need any support with this tool or others, please reach out to us, by visiting https://www.altorra.com/support

Be sure to also explore the other powerful tools in the PowerClick Toolkit, along with our other exceptional products, designed to streamline your daily tasks, boost efficiency, and save you valuable time.